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Shipping & Returns

We try to choose the courier best suited to your order and location. Our selection to pick from includes: Auspost, Aramex, Fedex / TNT, DHL and point to point couriers.

How long does it take to Pick / Pack & Ship my order?

We aim to have all orders picked within 6 hours of being placed, however we ask that you allow 1-2 days for fluctuations in staff levels, technical difficulties of seasonal increases in demand. Sometimes it can also take a little longer when we've made an amazing batch of chocolates and we all have to stop and sample...;)

We offer no exchange, returns or refunds on sale items. 

We sell and deliver products internationally. We reserve the right to refuse sales if shipping to desired destination is not practical.